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Frequently Asked Questions

General Information

When and where is the 2025 APA International Personalization Expo?
The 2025 APA Expo will take place on February 4-7, 2025 at the Horseshoe Las Vegas.

What is the cost to attend?
Registration costs vary based on business type (retailer/supplier), APA membership status, and time of purchase. For a full breakdown of expo pricing, visit the 2025 registration page.

Is there a dress code?
There is no formal dress code, however, many dress in business casual. Las Vegas’s average high in February is 63°F and the average low is 39°F. Meeting room temperatures tend to vary, so we recommend that you bring a light sweater or jacket.

Is there a nursing mothers’ room available?
There will be a nursing mothers’ room available. Please reach out to an APA staff member or email info@personalizationpros.org if you have further questions.

Registration

How do I register?
Visit the 2025 registration page to begin your registration.

Where do I pick up my badge?
Badge pick up will be available at the registration desk. See below for the registration table’s hours.

  • Monday, February 3 | 5:00 PM – 7:00 PM
  • Tuesday, February 4 | 7:00 AM – 5:00 PM
  • Wednesday, February 5 | 7:00 AM – 5:00 PM
  • Thursday, February 6 | 7:00 AM – 5:00 PM
  • Friday, February 7 | 7:00 AM – 12:00 PM

What if I need to cancel my registration?
All conference registration cancellations must be made in writing to info@personalizationpros.org. A full refund is available if you cancel your registration at least 14 days prior to the show (January 21, 2025). No refund is available if cancellation is made within 14 days of the event. Please keep a copy of your registration for your records.

Who do I contact if I need assistance with my registration?
Please contact us at info@personalizationpros.org or call 847-375-4800 if you require any assistance.

Trade Show

When is the trade show floor open?
Please see below for the trade show floor hours

  • Wednesday, February 5 | 10:00 AM – 4:30 PM
  • Thursday, February 6 | 10:00 AM – 4:30 PM
  • Friday, February 7 | 9:00 AM – 12:00 PM

Can my child attend the trade show?
Children of all ages can attend the APA trade show, but children under the age of 16 must be accompanied by an adult at all times.

Hotel and Transporation

How do I reserve my hotel room?
Hotel reservations will be made directly through the Horseshoe Las Vegas. Please visit the 2025 Hotel and Travel webpage for additional information, including the APA promotional code that you can use when booking.

Does the Horseshoe Las Vegas offer parking?
Read the Caesars Entertainment Parking Policy.

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The APA is the organization for retailers and suppliers of personalized and customized items. By providing education, meetings, and access to a vibrant network of professionals, the APA is the one place to ensure the growth of your talent, your business, and your professional community.

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8735 W. Higgins Road, Suite 300

Chicago, IL 60631

info@personalizationpros.org
847.375.4800
(Fax) 847.375.6480

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