When Insights refers to a laser, a CO2 laser is  usually what we mean. That’s because CO2 lasers were the first on  the scene in the personalization industry and have remained the dominant laser  type in retail shops. But fiber lasers are fast gaining ground for a good  reason. 
                Laser vs. Laser
By Julie Rogers
CO2 or Fiber?
When Insights refers to a laser, a CO2 laser is  usually what we mean. That’s because CO2 lasers were the first on  the scene in the personalization industry and have remained the dominant laser  type in retail shops. But fiber lasers are fast gaining ground for a good  reason. 
CO2
Carbon dioxide lasers were invented in 1964 and introduced  to the personalization industry in the late 1980s. A type of gas laser, CO2  lasers send an electric current through carbon dioxide (the active gain medium)  to create coherent light. They offer the highest power available from a  continuous wave laser.  
The list of substrates you can engrave, cut, or mark with a  CO2 laser is extensive, covering everything from acrylic and mylar  to leather and wood. (See two leading suppliers’ lists at  epiloglaser.com/how-it-works/laser-material-compatibility.htm and  troteclaser.com/en-us/faqs/laserable-materials.) The notable exceptions are  some plastics, ceramic, and bare metals. Without the use of a metal marking  compound, a CO2 laser won’t mark metals that aren’t coated. “When a  CO2 laser marks anodized aluminum, the laser ‘bleaches’ the dye from  the anodizing to expose the color of the bare metal,” said Bob Henry, Epilog  Laser product manager. “With powder-coated metals, the laser removes the  coating to expose the metal, creating nice contrast.”

Photo courtesy of Epilog Laser (EpilogLaser.com)
CO2 Laser Advantages
    - A very wide range of materials can be  engraved, marked, or cut, including thicker substrates
 
    - Help, resources, and application settings are  easy to find because of this laser’s long history and industry popularity
 
    - Purchase price is typically lower than for  other types of laser
 
Fiber
“Fiber laser are relatively new technology following and  generally supplanting YAG (yttrium aluminum garnet) lasers that have been used  for industrial applications for decades,” Henry said. 
The inability of CO2 lasers to directly mark or  engrave metals created a need for the capabilities of YAG and fiber lasers (or  fibre lasers, depending on where you live). Though fiber and CO2  lasers were created around the same time in the early 1960s, fiber lasers  weren’t developed for commercial use until decades later and didn’t make their  debut in the personalization industry until relatively recently. The active  gain medium for fiber lasers is an optical fiber doped with rare-earth  elements. The fiber provides optical gain in the same way the carbon dioxide  does in a CO2 laser.
A huge advantage of the fiber laser is that it can be used  to mark materials that a CO2 laser can’t: most metals, whether they  are bare, coated, or painted; ceramic; and many plastics and polymers. With a  fiber laser, you won’t need to purchase or apply metal marking compound to  achieve high-contrast markings on bare metal.

Photo courtesy of Epilog Laser (EpilogLaser.com)
Fiber laser advantages
    - Most bare metals, ceramic, and plastics can be  marked, even those that can’t be processed by a CO2 laser
 
    - No alignment or focus adjustments are needed,  even if something inadvertently knocks into the machine 
 
    - No routine maintenance is required; lower  lifetime cost of ownership 
 
    - High electrical efficiency can reduce energy  costs
 
Why no mention of cutting power? 
Analyses of fiber lasers used outside of our industry may  discuss what thicknesses of metal are easiest and fastest to cut with a fiber  laser. Why isn’t it included above? “Higher wattage CO2 (200-plus  watts) and fiber lasers (100-plus watts) will cut metals but not at the wattage  levels typically used in the personalization industry,” said Epilog Laser  Product Manager Bob Henry. 
Desktop or Freestanding?
Laser systems aren’t small, but many manufacturers offer  various sizes of systems, including models that can sit on a desktop and  freestanding systems. An optional stand is offered for some desktop systems to  create a hybrid experience.
Desktop laser advantages
 
Photo courtesy of GCC (GCCworld.com)
    - Floor space won’t be taken up by these  machines, which can operate off of a desk in the production area or even a  counter next to a register
 
    - Some desktop lasers have simpler operating  software to create a better experience for new users
 
    - Narrow doorways aren’t an obstacle to getting  these machines into your business
 
    - Lighter weight and portability offer the  option of onsite personalization services at fairs, competitions, and other  offsite events.
 
    - Good backup option for smaller jobs when a  freestanding machine is always busy
 
    - Purchase price is typically lower than  freestanding machines
 
Freestanding laser advantages

Photo courtesy of Epilog Laser (EpilogLaser.com)
    - Desk space won’t be taken up by these machines
 
    - Usually available with higher power levels  than desktop versions, ensuring the necessary power for more jobs
 
    - Designed to be used in more demanding  production environments
 
    - Wide variety of accessories available to  further extend capabilities
 
    - Larger table sizes available to allow for  engraving of larger items and substrates
 
Want the best of both worlds? 
Some laser manufacturers sell add-on racks designed to hold  up their desktop lasers; This would enable the laser to function as a  freestanding piece, when needed, while still remaining easy to take offsite. 
Or, if you want a larger table size and more power, you can  opt for a freestanding laser with lockable wheels for a bit of added mobility.  
Gantry or Galvo?
Gantry
Also known as flatbed or XY plotter systems, gantry systems  are the type of laser system typically used in the personalization industry.  These lasers—which can be CO2, fiber, or another type—move the beam  over the stationary object they are engraving or cutting. This also is referred  to as “flying optics.” The beam is always directly over the area it’s marking.  Typically, gantry laser systems are rectangular, with the engraving area’s  length much longer than its height.  
 
Photo courtesy of Universal Laser (UniversalLaser.com)
Gantry laser advantages
    - Larger items can be engraved than typically  can be handled by a galvo laser
 
    - Thicker materials can be processed and cut
 
    - Can engrave continuous artwork on larger areas  without distortion
 
    - Job setup is relatively simple, from software  to material placement on the laserbed, making it ideal for handling a wide  variety of jobs throughout the day
 
    - Purchase price is typically lower than galvo  machines
 
Galvo
Galvo (short for “galvanometer”) systems tend to be an  upright rectangle shape (with the engraving area’s height being longer than its  sides). Instead of having the laser beam move around the substrate, the beam is  stationary and its light is directed where it is needed by a system of mirrors.  Like gantry systems, galvo systems can be CO2, fiber, or another  laser type. 
 
Photo courtesy of Radian Laser (RadianLaser.com)
Galvo laser advantages
    - 10–65 times faster than a gantry machine 
 
    - Excels at repetitive jobs thanks to high  speeds
 
    - Customizable for specialized uses or  integration into manufacturing lines
 
    - Focus tolerance is high, resulting in better  marking on materials that aren’t flat
 
Enclosed or Open?
Enclosed
This is the typical laser system used in the personalization  industry. The user opens a door to place the item in the system, closes the  door, and runs the laser. The size—including height—of the item that can be  engraved, marked, or cut is determined by the size of the laserbed (gantry) or  marking area (galvo). 

Photo courtesy of Universal Laser (UniversalLaser.com)
Enclosed laser advantages
    - Job setup is usually simpler, meaning learning  to use the machine is typically easier
 
    - Many resources are available for support due  to the prevalence of this type of system
 
    - Systems are available from many industry  suppliers, allowing for more choice
 
Open
Available open laser systems include a system that can be  wheeled over a large or tall object and gantry systems with the housing removed  to accommodate larger items. The systems aren’t open in the sense that the  laser beam can put users at risk; instead, the area for marking is open,  allowing for a greater range of substrate sizes. 
 
Photo courtesy of AP Lazer (APlazer.com)
Open laser advantages
    - Tall and large items can be processed, from  furniture to headstones, in addition to the normal capabilities of a closed  system
 
    - Larger items don’t have to be disassembled for  engraving, which decreases work time and risk of damage to the product
 
    - In the case of wheeled systems, the machine  can be wheeled over the substrate, reducing the number of times a heavy  substrate must be lifted
 
    - Purchase price may be lower than for enclosed  machines. “Class II (enclosed) laser systems are usually more expensive than  open (class IV) laser systems,” Henry said.
 
 
Dual-Source: Manual or Automatic?
The most common dual-source lasers in the industry combine  CO2 and fiber lasers in one unit. “Dual-source” can refer to systems  that combine other types of lasers, but for this comparison, we’ll use the term  to mean a combination of CO2 and fiber.
Manual
This dual-source machine offers both laser types, but not on  the same job. Instead, an item must be marked with one laser first. When that  job is finished, the operator must switch out the laser source and optics  before running the next part of the job with the other laser source. 
Manual dual-source laser advantages
    - Purchase price is typically lower than  automatic machines
 
Automatic
This dual-source machine switches between the laser types  without the operator having to be there to make the change. That means a  product that needs to be marked with both lasers—like a knife that needs to be  engraved on both the wooden handle and the bare metal blade—could be engraved  in one job despite requiring two laser types.
 
Photo courtesy of Trotec Laser  (TrotecLaser.com)
Automatic dual-source laser advantages
    - Industry suppliers offer these machines,  meaning there is trusted support available from the manufacturer or distributor
 
    - Jobs can be run from start to finish while the  operator works on another task
 
    - Automatic switching reduces potential for user  error 
 
Surface or Subsurface?
Surface
This is the standard laser used in the industry—whether CO2  or fiber, desktop or standalone, gantry or galvo. These lasers alter the  surface of the material being processed. 
The laser beam, of course, can travel through clear  materials, meaning it’s supposed to only alter the surface but could travel  farther than it is meant to. That’s why lasering clear substrates requires the  use of masking materials. That way, when done correctly, the laser beam stays  on the mask, cutting only through the thin mask and then just to the surface of  the substrate below.

Photo courtesy of Epilog Laser (EpilogLaser.com)
Surface laser advantages
    - Relatively simple software and operation
 
    - Popularity means there are many suppliers to  choose from and resources to learn from
 
    - Consumers are familiar with the concept of  surface engraving, minimizing the amount of education you have to provide to  create demand
 
    - Lower purchase price, typically, than  subsurface laser systems
 
Subsurface
Subsurface laser engraving (SSLE) focuses the laser beam  into a transparent substrate (like crystal, glass, or acrylic) to “engrave” the  interior by creating tiny fractures. The results are artwork and/or text that  appears to be three dimensional within a smooth substrate. Originally used to  mark the interior of liquor bottles to combat counterfeiting, this technology’s  use in the personalization industry was patented and heavily protected. During  that period, users paid a licensing fee for permission to use the technology.  This hindered both the popularity of the SSLE among retailers and the development  of new SSLE systems among industry manufacturers. The patent has expired, but  there still aren’t a host of SSLE system manufacturers and suppliers despite  consumers’ interest in the SSLE-personalized products. The type of laser used  in SSLE systems varies by manufacturer.
 
Photo courtesy of Crystal D (Crystal-D.com)
Subsurface laser advantages
    - Relatively few retailers have these systems,  meaning there is less competition for customers and more opportunities to take  outsourced SSLE work from retailers who don’t have an SSLE system
 
    - The wow factor—consumers don’t see this  technology as often, making them more likely to stop and examine samples
 
    - Can be paired with surface engraving, color  fill (on surface engraving), and even UV printing for complex combinations  consumers won’t find elsewhere
 
What About...?
Water “lasers”?
Not true lasers at all, a “water laser” is a waterjet  cutter. Awards and Personalization Association member supplier WAZER offers  waterjet cutters at a price point and size that make them accessible to smaller  businesses like our retailer members’. The WAZER machine cuts though many  materials, including metal, stone, ceramic, composites, plastic, rubber, and  foam.

Photo courtesy of WAZER (Wazer.com)
“Glass” lasers?
Rather than a separate type of laser, “glass laser” refers  to a type of tube in a CO2 laser. Most CO2 laser systems  use glass or metal tubes. The glass and metal tubes use a different type of  electric current and a different cooling system, in addition to offering  different benefits.
MOPA lasers?
Master oscillator power amplifier (MOPA) lasers are a type  of fiber laser that is a relatively recent, exciting development. With  cutting-edge technology, reliability, and efficiency, MOPA lasers even make it  possible to color mark some metals, plastics, and acrylics by altering their  speed and power levels. Some industry suppliers, including Epilog Laser and  Trotec, offer MOPA fiber lasers. MOPA lasers’ adjustable pulse duration makes  it likely they will play a larger role in the industry in coming years.
 
Photo courtesy of Epilog Laser (EpilogLaser.com)
Crystal lasers?
Several solid-state lasers use crystals as their active gain  medium. The most popular of these (and the one most likely to be used in  materials processing) is the Nd:YAG (neodymium-doped yttrium aluminum garnet)  laser. Nd:YAG lasers aren’t commonly used in the personalization industry  despite being capable of engraving, marking, and cutting substrates that  include some metals, ceramics, and plastics; some SSLE systems are Nd:YAG  lasers.